Privacy Policy for Your Data Protection

We value your privacy and are committed to safeguarding your personal information. Our privacy policy explains how we collect, use, and protect your data when you interact with toranilivo.sbs.

Information We Collect and Receive

We gather certain types of information to provide and improve our services. Below we outline the main categories of information we collect.

• Personal details such as name, email address, and phone number submitted through contact forms or account registration.
• Technical details including IP address, browser type, device information, and cookies for website functionality and analytics.
• Usage data for website analytics, site interaction metrics, and preferences when you use our services.
• Content shared by you, including messages, reviews, or files uploaded to our platform.

How We Use Your Information

Your information allows us to provide, personalize, and enhance our services while maintaining security and compliance.

• To process your requests, deliver services, and communicate important updates about your account or activity.
• For analytics to improve website performance, user experience, and to detect or prevent technical issues.
• To fulfil legal obligations, respond to regulatory requests, or comply with applicable Canadian laws.
• For marketing communications, only when you have provided explicit consent. You can opt out at any time.

Legal Basis for Processing Data

We process your personal information according to Canadian data protection regulations and applicable laws.

Your data is processed on grounds of consent, the necessity of fulfilling contractual obligations, or compliance with legal requirements.

Sharing Your Information

We may share your information in specific circumstances to deliver our services.

• With trusted third-party service providers assisting in technical support, analytics, or payment processing.
• With authorities or legal bodies if required by law, regulation, or valid legal process.
• With your explicit consent, to partners or affiliates for marketing or joint activities. You can withdraw consent at any time.

Data Security

We employ technical, organizational, and administrative measures to protect your data from loss, unauthorized access, or misuse. Regular reviews help ensure our safeguards are effective. However, no digital system is entirely risk-free, and we encourage using secure passwords and regular account monitoring.

Your Rights

You have rights concerning your data, outlined by Canadian privacy laws.

• Access to the personal information we hold about you, subject to verification.
• Correction of inaccuracies or completion of incomplete information in our records.
• Withdrawal of consent for data processing, except where required for service provision or legal compliance.
• Erasure of your data in certain cases, as specified by law or regulation.

Cookies and Tracking

We use cookies and similar technologies for website functionality, analytics, and to personalize your experience. Consent preferences can be managed anytime in your browser settings.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions or wish to exercise your rights, please contact us. We are dedicated to responding promptly and addressing your privacy concerns.

Policy Changes and Updates

We may update our privacy policy as regulations evolve or our practices change. Significant changes will be communicated on this page.